Articles · Vol. 2 No. 4 (2026)

NEGOTIATION SKILLS AS A KEY COMPETENCY OF A MODERN ENTREPRENEUR: CASE OF UZBEKISTAN

Authors

  • Tatyana SOKHRANNAYA Leading Lecturer, Head of School of Language and Communication, Management Development Institute of Singapore in Tashkent

Keywords

negotiation skills interpersonal skills conflict management entrepreneur Uzbekistan

Abstract

The primary objective of this study is to investigate the role of negotiation 
skills and competencies in fostering conducive working conditions in culturally diverse 
business environments of Uzbekistan. This qualitative research employs semi-structured 
interviews with 15 entrepreneurs owning their businesses in Tashkent to examine the 
level of these competencies, highlight possible challenges they face, and outline the 
areas for improvement. The findings offer important insights into conflict and negotiation 
at workplace. They demonstrate that the entrepreneurs’ demographic data, as well as 
their educational background and work experience, influence the application of specific 
negotiation and conflict resolution techniques that contribute to a more positive work 
environment in Uzbekistan’s diverse business context.

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