Articles · Vol. 2 No. 9 (2026)

Analysis Of The Current State Of Digital Transformation Of Commercial Banks And Assessment Of Its Efficiency

Authors

  • Muhammadsolih KHABIBULLOKHOJI

Keywords

commercial banks digital transformation efficiency assessment SFA model operational efficiency digital banking fintech bank performance cost efficiency national banking system

Abstract

The study examines the current state of digital transformation of commercial banks and the assessment of its efficiency. The problem is analyzed through the development of digital banking technologies, new efficiency assessment methods (SFA, DEA), and the impact of digitalization on operating costs, profitability, and risk management. The article presents digital transformation as a key condition for increasing bank efficiency, strengthening competitiveness, and ensuring the sustainable development of the banking system. The views of Uzbek, Russian, and international researchers are reviewed in connection with practical experience and modern approaches to measuring the effectiveness of digital initiatives in commercial banks.

Downloads

Download data is not yet available.

References

1. Decree of the President of the Republic of Uzbekistan No. PF-6079 of October 5, 2020, “On Approval of the ‘Digital Uzbekistan - 2030’ Strategy.”

2. Maqsudov A. U. (2024). Methods for assessing the efficiency of commercial banks during digital transformation: the SFA model. Scientific Journal of Actuarial Finance and Accounting.

3. Nabikhoʻjayeva M. U., Khoshimova Kh. Kh. (2025). Methodology for assessing the financial stability and efficiency of commercial banks in a digital economy. International Conference of Economics, Finance and Accounting Studies.

4. Fayziyeva M. (2023). Prospects for assessing the efficiency of the use of digital technologies in the activities of commercial banks. Green Economy and Development.

5. Abdurakhmonov A., Norboyev J. (2025). Analysis of performance indicators in the activities of commercial banks: measurement and evaluation criteria. Education, Science and Innovative Ideas in the World.

6. Rakhmonov M. (2026). Integral assessment of the digital transformation of commercial banks: international practice and the Uzbekistan context. Finance, Money and Credit.

7. Digital Transformation and Financial Performance of Commercial Banks in Uzbekistan: An Empirical Assessment (2026). Zenodo.

8. Bekmurodova G. A. Assessment of the efficiency of digital banking services offered by commercial banks. Economics and Innovative Technologies (TSUE).

9. Belalov M. R. (2025). Economic efficiency of information technology investments by commercial banks: factor analysis and modeling of returns on IT capital. Economic Systems.

10. Kurovskiy S. V., Mishin D. A., Gugkayeva S. S. (2025). Empirical analysis of the impact of digitalization on the performance of Russian banks. Management Accounting.

11. Plotnikova E. V. Studying the factors influencing the performance efficiency of digital banks: global trends. CyberLeninka. 715 E-ISSN 3069-8375 The Journal of Interdisciplinary Human Studies

12. Kozhevnikova G. V., Solskaya I. Yu. Synthesis of a strategic management model for the digital transformation of banking activities. CyberLeninka.

13. Shen C., Wu J., Li Y., Chen Q. (2025). Does digital transformation improve the cost efficiency of commercial banks? Evidence from China. Finance Research Letters, 73, 106619. DOI: https://doi.org/10.1016/j.frl.2024.106619

14. Can digital transformation improve commercial banks’ performance? (2024/2025). The Journal of Technology Transfer, 50, 1341–1362. DOI: https://doi.org/10.1007/s10961-024-10139-w

15. Citterio A., King T., Locatelli R. (2024). Is digital transformation profitable for banks? Evidence from Europe. Finance Research Letters, 70, 106269. 716 E-ISSN 3069-8375 DOI: https://doi.org/10.1016/j.frl.2024.106269