Articles · Vol. 2 No. 7 (2026)
CONSUMER BEHAVIOR ACROSS BORDERS: ARE GLOBAL CONSUMERS REALLY CONVERGING?
Keywords
consumer behaviour globalisation convergence divergence cultural values international marketing glocalisation cross-cultural consumptionAbstract
This article investigates whether global consumers are genuinely
converging in their behaviour or whether enduring cultural differences continue to
shape consumption patterns across international markets. Drawing on a systematic
review of theoretical and empirical literature within the convergence–divergence
paradigm, the study argues that neither convergence nor divergence alone adequately
explains contemporary consumer dynamics. While globalisation, digitalization, and the
spread of multinational brands have produced measurable similarities in observable
consumption patterns – particularly among younger, urban, and digitally connected
populations – deeper cultural values, motivations, and decision-making processes remain
persistently divergent. The analysis reveals a hybrid model of global consumer behaviour,
characterised by surface-level convergence alongside deep-level cultural divergence. The
findings carry significant implications for international marketing strategy, specifically
supporting a “glocalisation” approach that combines global standardisation with
culturally sensitive local adaptation.
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